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Common causes of network issues include:
  • Slow local internet speeds (without using a VPN).
  • High user traffic at certain VPN server locations.

To resolve these issues, consider the following methods:

  • Check your local internet speed by temporarily disabling the VPN.
  • Test different network connections such as WiFi, 4G, or 5G with the VPN off to identify any connection problems. For example, if your WiFi is unreliable, switch to a mobile data connection.
  • Turn off the VPN, switch to a different server location, and then reconnect.
  • If you want to stay connected to the same geographical area, disconnect and reconnect as this could link you to a different server in the same region.
  • Continue these tests until you find the most suitable server for your needs.